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FAQS

How do I get registered?
Before a student can be registered, they must be sponsored by a company. To begin this process simply go to the Registration Page and fill in the required information. When you reach the Subscription level choose according to your company account status.

If you are a member of the Alberta Sign Association you will have access to the member rates. Be sure to provide your Group Name, Description and ASA Member email address. Once logged in, you will see a manage employee tab on the screen click this to setup payment and enroll each of your employees with our course. Once payment has been received they will gain access to the Electrical Certification Course.

What is the cost of the course?
Alberta Sign Association members pay $525.00 and all non-members pay $1050.00. Follow the registration instructions to enroll your employees online. If you are interested in becoming an Alberta Sign Association member please email info@albertasigns.com.
How do I get my results?
The student will be asked to complete a quiz after each unit and they must achieve 100% on the quiz before the next unit will be accessible. The company can contact the website administrator in order to gain detailed insights on student progress.
Does this course give me provincial accreditation?
The Alberta Sign Association has an Authorization from the Province of Alberta. By successfully passing the Electrical Certification Course and receiving a card, a worker is allowed to work on the electrical components of a sign that would normally be serviced by an electrician. Note though that there are limitations; the certification does not allow workers to terminate a new sign installation nor does it allow a worker to perform work that an electrician do such as replacing parking lot lights.
Where do I take the final exam?
When a sufficient amount of students have successfully completed the online course, a date and place will be chosen for the students to learn some practicum, go over any questions they might have, and to write their final exam. The ASA is automatically informed when a student has completed the online course and the student will be contacted with a date for the next final exam.
Do I get a certificate?
You did it! You completed the online course and passed the final exam. The Alberta Sign Association will now mail out wallet cards for the students. The Alberta Sign Association keeps a record of all students that successfully pass the Electrical Certification Course.
How much time do I have to complete the course?
The original course is 21 hours however the online course will be open for 60-90 days from the date of registration. This gives the student two months to three months in order to complete the course.
What if I run out of time?
The creation of the online version of the Electrical Certification Course was to make the course more convenient for the workers. However it is important that the course be completed in a reasonable amount of time. In special circumstances the course can be extended by 60 days.
What if I register a worker and he is no longer working for me?
If a company has registered a worker and for whatever reason they do not want to sponsor that worker, the company can have the name of the registered student changed to a new name. This is helpful when a worker no longer works for that company. There is a $100 administration charge for this service.
What if I have technical difficulties?
If you experience any technical difficulties please don’t hesitate to contact us.
Can I withdraw from the ECTP?
•Cancellations must be received 7 business days prior to class
•No-shows, will not be refunded and expected to pay full fees to attend the next ECTP inclass portion.

The following cancellation policy applies to the Electrical Certificate Training Program: 

STUDENT CANCELLATIONS 

  • Cancellations must be received 7 business days prior to class.
  • No-shows, will not be refunded and expected to pay full fees to attend the next ECTP inclass portion

CANCELLATION OF THE ECTP BY THE ALBERTA SIGN ASSOCIATION 

  • The Alberta Sign Association reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment or trainer availability.
  • Notification will be provided within 5 days of the class, whenever possible.
  • Alberta ECTP in-class portions will be cancelled if there are less than four students.
  • Saskatchewan ECTP in-class portions will be cancelled if there are less than six students.